Job Summary
  • Salary
    £10920 Yearly
  • Location
    Chelmsford, Chelmsford
  • Sector
    Infrastructure Technician Level 3
  • Duration
    15 Months
  • 1 Position Available
  • Closing Date
    4th January 2018
  • Employer Name
    Ontraq Ltd
  • Distance from academy
    • 0.6 Miles
    • 4 Minutes
  • Address
    Chelmsford CM1 1JY, United Kingdom

Employer Description

Job Description

A leading provider of IT services to small and medium sized companies is seeking an enthusiastic, pro-active Apprentice to join the support team. You will be based in our Chelmsford Office, but at times you will be required to visit client sites.

Your main duties will include but not be limited to:

 Configuring, troubleshooting Server and Workstation operating systems
 Installing, troubleshooting and set-up of Office and Accounting Applications
 Working with network devices: Networks, Routers, VPNs and Internet connections
 Supporting Microsoft Active Directory and other core server components
 Hardware troubleshooting and repair

Due to the nature of our work, applicants will need a flexible approach as occasional weekend and evening work may be required.

Working Week

Monday – Friday 9:00am – 5:30pm


Requirements & Prospects


A minimum of 5 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

  1.  Solid IT Skills
  2.  Excellent communications
  3.  Ability to work well both independently and within a Team

Personal Qualities

  1.  Highly Motivated
  2.  Smart appearance

Future Prospects

Permanent opportunity for the right candidate.

  • Apprenticeship Length
    15 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


Throughout the duration of your Apprenticeship (typically 15 months) you will be required to attend the 3aaa Technology Academy in Chelmsford for 30 days of training across five months featuring structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Apprenticeship standard – Infrastructure Technician. The qualifications consist of:
• Level 2 Functional Skills English and Maths (if applicable)
• Knowledge Module 1 - Networking and Architecture
• Knowledge Module 2 - Mobile and Operating Systems
• Knowledge Module 3 - Cloud Services
• Knowledge Module 4 - Coding and Logic
• Knowledge Module 5 - Business Processes
• One vendor certification selected based on your job role and individual capabilities (Typically a Microsoft Technical Associate (MTA) certification)
Knowledge Modules are specified by the British Computer Society (BCS)

Qualification Gained

Advanced Apprenticeship (Level 3)