Job Summary
  • Salary
    £150 (per week)
  • Location
    Cambridge, Cambridge
  • Sector
    Infrastructure technician level 4
  • Duration
    15 Months
  • 1 Position Available
  • Closing Date
    1st November 2017
  • Employer Name
    IT for Starters
  • Distance from academy
    • 12.8 Miles
    • 27 Minutes
  • Address
    Station Road, Swavesey CB24 4QJ, United Kingdom

Employer Description

Job Description

Keen to kick-start your career within the IT industry? Struggling to find that perfect opportunity for you to kick-start your career? Do you enjoy troubleshooting, repairing and building PC’s? If so, then here is the role for you?
A fantastic opportunity has arisen for one lucky individual to kickstart their career within the IT industry for a reputable business based in Swavesey.


The duties of the apprentice are below:

  • First line telephone and email response.
  • To provide an initial response to new incidents, received via telephone or by email.
  • Supporting the Senior IT Engineers and Technical Director.
  • Set up systems
  • Installation of systems
  • Fix hardware/software issues, fix virus problems, deal with customer concerns, and trouble shooting.
  • Other general IT support duties. Cloud systems, networking and server support, software support including Microsoft operating systems and other Microsoft, and other business applications support.



This is a great opportunity for one lucky individual to really test their IT knowledge and put their skills to the test.


The successful applicant will work towards a BCS Level 3 Diploma – Infrastructure Technician, I highly recommended and nationally recognised qualification.


Upon successful completion of the apprenticeship there is the chance for the apprentice to gain a permanent position within the business and progress on to a Level 4 qualification.



Do not contact the employer directly as this will result in your application being rejected, all applications must go through 3aaa.


Full training will be delivered as required and please note that if a suitable candidate is found the vacancy may close early.

Working Week

Monday – Friday 9:00am – 5:00pm


Requirements & Prospects


A minimum of 5 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

  1. Excellent communication skills
  2. IT Literate
  3. Competent using MS Office
  4. Knowledge of Windows and Mac Operating Systems

Personal Qualities

  1. Hardworking
  2. Willingness to learn
  3. Personable approach
  4. Polite

Future Prospects

Upon successful completion of the apprenticeship there is the opportunity to progress on to a Level 4 apprenticeship. There is also the chance to gain a permanent position with the employer. However, this is based upon your work ethic and your performance throughout the apprenticeship.

  • Apprenticeship Length
    15 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


Throughout the duration of your Apprenticeship (typically 15 months) you will be required to attend the 3aaa Technology Academy in Cambridge for 30 days of training across five months featuring structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Apprenticeship standard – Infrastructure Technician. The qualifications consist of:
• Level 2 Functional Skills English and Maths (if applicable)
• Knowledge Module 1 - Networking and Architecture
• Knowledge Module 2 - Mobile and Operating Systems
• Knowledge Module 3 - Cloud Services
• Knowledge Module 4 - Coding and Logic
• Knowledge Module 5 - Business Processes
• One vendor certification selected based on your job role and individual capabilities (Typically a Microsoft Technical Associate (MTA) certification)
Knowledge Modules are specified by the British Computer Society (BCS)

Qualification Gained

Advanced Apprenticeship (Level 3)