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    Job Summary
  • Salary
    £132 (per week)
  • Location
    Birmingham, Birmingham
  • Sector
    IT level 3
  • Duration
    15 Months
  • 1 Position Available
  • Closing Date
    3rd September 2017
    EMPLOYER
  • Employer Name
    Sort IT Biz
  • Distance from academy
    • 38.4 Miles
    • 49 Minutes
  • Address
    Pendicke Street, Southam CV47 1PN, United Kingdom

Job Description

Are you a computer geek? Want a career as an IT apprentice? Look no further we are looking to recruit an IT apprentice for a well-established company. Interested? Apply now!
·         installing and configuring computer hardware operating systems and applications;

·         monitoring and maintaining computer systems and networks;

·         talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;

·         troubleshooting system and network problems and diagnosing and solving hardware or software faults;

·         replacing parts as required;

·         providing support, including procedural documentation and relevant reports;

·         following diagrams and written instructions to repair a fault or set up a system;

·         supporting the roll-out of new applications;

·         setting up new users’ accounts and profiles and dealing with password issues;

·         responding within agreed time limits to call-outs;

·         working continuously on a task until completion (or referral to third parties, if appropriate);

·         prioritising and managing many open cases at one time;

·         rapidly establishing a good working relationship with customers and other professionals, such as software developers;

·         testing and evaluating new technology;

·         conducting electrical safety checks on computer equipment.

 

Working Week

Monday – Friday 9:00am – 5:30pm

LOCATION


Requirements & Prospects

Qualifications

A minimum of 5 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

Computer literate
Work independently
Problem solver
Knowledge of IT components

Personal Qualities

Good communication skill
Quick learner
Willing to learn
Customer Service skills

Future Prospects

Potentially full time position.

    TRAINING
  • Apprenticeship Length
    15 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location
    Birmingham

Training

Throughout the duration of your Apprenticeship (typically 15 months) you will be required to attend the 3aaa Technology Academy in Birmingham for 30 days of training across five months featuring structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Apprenticeship standard – Infrastructure Technician. The qualifications consist of:
• Level 2 Functional Skills English and Maths (if applicable)
• Knowledge Module 1 - Networking and Architecture
• Knowledge Module 2 - Mobile and Operating Systems
• Knowledge Module 3 - Cloud Services
• Knowledge Module 4 - Coding and Logic
• Knowledge Module 5 - Business Processes
• One vendor certification selected based on your job role and individual capabilities (Typically a Microsoft Technical Associate (MTA) certification)
Knowledge Modules are specified by the British Computer Society (BCS)

Qualification Gained

Advanced Apprenticeship (Level 3)

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